Contact Us
Customer Care
Returns & Exchanges
Before Requesting a Return or Exchange
Eligibility for a return or exchange depends on the item, customization and order status. Please contact us before sending any item back.
Made-to-Order & Customized Pieces
Items produced or customized specifically for an order may not be eligible for the same return options as standard non-customized merchandise. Please contact us before placing a customization request if you have questions about eligibility.
Damaged or Incorrect Item
If you receive an incorrect item or notice a problem on arrival, contact us promptly and include your order number plus clear photographs so the issue can be reviewed.
Amazon Edit Items
Amazon Edit purchases are completed on Amazon and follow Amazon or the marketplace seller’s return and refund policies.